All Systems Operational

About This Site

We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
 • "Operational" means that the system is behaving normally
 • "Degraded" means some customers may be seeing slow performance
 • "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
 • "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems connecting to Outreach and do not see a notice posted, please submit a request to support.

Need help? Visit our Help Center.

App1a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1c Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1d Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1e Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1f Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2c Operational
Application Operational
CRM Sync Operational
Mailbox Sync Operational
Taskflow Operational
Third Party Integration Operational
Outreach Everywhere Operational
Outreach Voice Operational
Public API Operational
App4a Operational
Application Operational
CRM Sync Operational
Mailbox Sync Operational
Taskflow Operational
Third Party Integration Operational
Outreach Everywhere Operational
Outreach Voice Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 30, 2022

No incidents reported today.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Resolved - This incident has been resolved.
Jun 28, 05:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 05:47 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 28, 05:46 PDT
Investigating - We are currently investigating this issue.
Jun 28, 05:25 PDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022
Completed - The scheduled maintenance has been completed.
Jun 18, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:00 PDT
Scheduled - We will be undergoing scheduled maintenance on June 18th from 9:00am to 11:00am PT. Customers may see some performance issues during this time.
Jun 16, 12:19 PDT
Jun 17, 2022

No incidents reported.

Jun 16, 2022
Resolved - This incident has been resolved.
Jun 16, 10:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 09:56 PDT
Identified - The issue has been identified and an fix is being implemented.
Jun 16, 09:46 PDT
Investigating - Some users may be experiencing a refresh loop when navigating to the users tab. Engineering teams are engaged and currently investigating.
Jun 16, 09:28 PDT
Resolved - This incident has been resolved.
Jun 16, 06:24 PDT
Monitoring - At this time this time users should no longer be seeing an error message when clicking the "sign in with Google" button to connect email boxes and calendars. We will monitor for the next several hours to be sure. If you are still seeing these errors please let us know at support.outreach.io or in your existing support ticket and we will continue to investigate. Thank you for your patience while we worked with our partners to resolve.
Jun 15, 19:54 PDT
Update - We continue to work with partners to resolve this error - for immediate relief in the meantime, IT Admins can navigate to Google Admin Console and go to Security > API Controls > API Access Controls. Search for Outreach and change the access to "Trusted." Admins will note that the application will be marked as "verified". This is correct, however, the error will still show up until the app it marked "Trusted". We are working as quickly as possible to resolve this error with Google. Thank you for your patience.
Jun 14, 12:12 PDT
Update - We continue to work with partners to resolve this error - for immediate relief in the meantime, IT Admins can navigate to Google Admin Console and go to Security > API Controls > API Access Controls. Search for Outreach and change the access to "Trusted." Admins will note that the application will be marked as "verified". This is correct, however, the error will still show up until the app it marked "Trusted". We are working as quickly as possible to resolve this error with Google. Thank you for your patience.
Jun 14, 07:08 PDT
Update - Remediation efforts are still underway, for immediate relief in the meantime, IT Admins can navigate to Google Admin Console and go to Security > API Controls > API Access Controls. Search for Outreach and change the access to "Trusted." Please note, the message received by users is an error caused by an issue related to a previously completed certification process with Google, and we are working with our partners to update the certification status which should clear all errors. Outreach remains safe and secure for business use. Thank you for your patience.
Jun 13, 15:55 PDT
Identified - The issue has been identified and engineers are working with our 3rd party to remediate this issue.
Jun 13, 11:59 PDT
Update - We are continuing to investigate this issue.
Jun 13, 11:49 PDT
Update - We are continuing to investigate this issue.
Jun 13, 10:43 PDT
Investigating - Some Outreach users may be experiencing errors when attempting to connect new mailboxes and calendars. Outreach engineering teams are investigating.
Jun 13, 09:24 PDT