All Systems Operational

About This Site

We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
 • "Operational" means that the system is behaving normally
 • "Degraded" means some customers may be seeing slow performance
 • "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
 • "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems connecting to Outreach and do not see a notice posted, please submit a request to support.

Need help? Visit our Help Center.

App1a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1c Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1d Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1e Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1f Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App2a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App2b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - This incident has been resolved.
Apr 1, 10:44 PDT
Update - We are continuing to work on a fix for this issue.
Apr 1, 10:42 PDT
Identified - This issue is only affecting users who have not set up or connected to their mail provider (Gmail or O365). Users who are already connected will not experience this issue. Engineering is working on a fix.
Apr 1, 07:28 PDT
Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance on March 31st from 8pm to 10pm PST. Customers may see some performance issues during this time.
Mar 30, 17:20 PDT
Resolved - Our Engineers have worked with LinkedIn, who have confirmed this has been resolved.
Mar 31, 09:18 PDT
Update - There has been an issue reported with LinkedIn and this will impact all Outreach users using the LinkedIn functionality. We will update you when LinkedIn has resolved the issue.
Mar 31, 06:07 PDT
Investigating - We are currently investigating this issue.
Mar 31, 05:51 PDT
Mar 30, 2020
Resolved - This incident has been resolved.
Mar 30, 14:32 PDT
Monitoring - Twilio has implemented a fix and is monitoring the results.
Mar 30, 14:28 PDT
Identified - There has been an issue reported with Twilio and this may impact Outreach Voice for some users. You can see Twilio status page here:https://status.twilio.com/. We will update you when Twilio has resolved the issue.
Mar 30, 14:04 PDT
Investigating - There has been an issue reported with Twilio and this may impact Outreach Voice for some users. You can see Twilio status page here:https://status.twilio.com/. We will update you when Twilio has resolved the issue.
Mar 30, 14:04 PDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020
Completed - The scheduled maintenance has been completed.
Mar 28, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 12:00 PDT
Scheduled - We will be undergoing scheduled maintenance on March 28th from 12pm to 1pm PST. Customers will see impacts with SSO login, however Outreach will still retain application functionality.
Mar 11, 11:34 PDT
Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 20:30 PDT
Monitoring - We are now tracking improved time to send, we will continue to monitor.
Mar 26, 18:12 PDT
Update - We are continuing investigating a fix for this issue. Thank you for your patience.
Mar 26, 16:15 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 26, 14:24 PDT
Update - We are continuing to investigate this issue.
Mar 26, 13:07 PDT
Update - We are continuing to investigate this issue.
Mar 26, 12:22 PDT
Investigating - Some Outreach users may be experiencing issues with emails sending. Engineering is currently investigating the issue.
Mar 26, 11:43 PDT
Resolved - This incident has been resolved.
Mar 26, 11:32 PDT
Update - Our engineering teams are continuing to monitor. Please note, customers may still see a delay in outbound syncing, however, this should improve shortly.
Mar 26, 11:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 10:15 PDT
Investigating - Some Outreach users may be experiencing slower response times. Engineering is investigating the issue.
Mar 26, 09:54 PDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 17:01 PDT
Monitoring - In addition to app1f, we are now monitoring app1c which should now be operational.
Mar 24, 11:51 PDT
Identified - The issue has been identified and a fix is being implemented. App1f has stabilized at this time.
Mar 24, 11:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 11:21 PDT
Investigating - Some Outreach users may be experiencing slower response times when attempting bulk actions. Engineering is investigating the issue.
Mar 24, 11:03 PDT
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.