All Systems Operational

About This Site

We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
 • "Operational" means that the system is behaving normally
 • "Degraded" means some customers may be seeing slow performance
 • "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
 • "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems connecting to Outreach and do not see a notice posted, please submit a request to support.

Need help? Visit our Help Center.

App1a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1c Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1d Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1e Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1f Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2c Operational
Application Operational
CRM Sync Operational
Mailbox Sync Operational
Taskflow Operational
Third Party Integration Operational
Outreach Everywhere Operational
Outreach Voice Operational
Public API Operational
App4a Operational
Application Operational
CRM Sync Operational
Mailbox Sync Operational
Taskflow Operational
Third Party Integration Operational
Outreach Everywhere Operational
Outreach Voice Operational
Public API Operational
Website Resources Operational
Outreach.io Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2022

No incidents reported today.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Completed - The scheduled maintenance has been completed.
Sep 27, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 17:00 PDT
Scheduled - Outreach Success Plans will be undergoing maintenance on Sep 27 2022 between 5:00-6:00 PM PDT.

Recently, we began a migration to enhance the service, and to complete this upgrade, we will be performing a database update.

During the maintenance window, Outreach users will be unable to access the Success Plans section of the platform. Users attempting to access this section may encounter a maintenance error or hanging pages. We will update this notification when the maintenance begins and when it completes.

Sep 27, 13:07 PDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 06:32 PDT
Investigating - The Outreach platform itself is not affected.
This issue is just with the Outreach website not being currently accessible and is being investigated.

Sep 22, 02:38 PDT
Sep 21, 2022
Resolved - This issue is mitigated. Users experiencing issues accessing the platform may refresh to see improvement.
Sep 21, 15:07 PDT
Monitoring - We have rolled out a fix for this issue. Users still seeing impact may need to refresh their instances to see recovery. We will continue to monitor our fix to validate its success.
Sep 21, 14:58 PDT
Identified - Starting as early as 2:02 PM PDT, some users may have issues accessing parts of the Outreach platform including, but not necessarily limited to Calls, Tasks, List Views, Prospects, and Emails. We've identified a preliminary root cause and we're exploring mitigation options. Updates will be provided as more information becomes known.
Sep 21, 14:51 PDT
Resolved - This incident has been resolved. This issue impacted users in App1a, App1b, App1c, App1d, App1e, and/or App1f whose mailboxes were authenticated via Office 365 OAuth (Recommended) and were attempting to schedule or send mailings or authenticate their mailbox for the first time. Other environments and services were not impacted.
Sep 21, 07:32 PDT
Update - We are continuing to investigate this issue.
Sep 21, 07:13 PDT
Investigating - This issue is currently being investigated.
Sep 21, 06:59 PDT
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.