Investigating - Some Outreach users may be experiencing slower response times while using the search function in Outreach. Engineering is investigating the issue.
Jan 19, 10:22 PST

About This Site

We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
 • "Operational" means that the system is behaving normally
 • "Degraded" means some customers may be seeing slow performance
 • "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
 • "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems connecting to Outreach and do not see a notice posted, please submit a request to support.

Need help? Visit our Help Center.

App1a Degraded Performance
Application ? Degraded Performance
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1c Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1d Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1e Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App1f Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App2a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
App2b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2021

Unresolved incident: Application Response Time.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - This incident has been resolved.
Jan 15, 20:44 PST
Monitoring - Our engineering team has deployed a fix and we are now monitoring the result.
Jan 15, 18:54 PST
Update - Our engineering team is continuing to work towards a fix. Thank you for your patience.
Jan 15, 18:27 PST
Update - At this time the general slowness experienced in the platform has subsided. API webhooks are still delayed and our engineering teams continue to work to resolve.
Jan 15, 13:41 PST
Identified - Our engineering group has identified the cause of this issue and are currently working to deploy appropriate mitigations.
Jan 15, 11:14 PST
Update - We continue to investigate this issue with urgency. In addition to slower response in sequencing and Imports, users may also notice that activities may also fail to load in a timely manner.
Jan 15, 10:38 PST
Update - Our engineering group continues to investigate this issue with urgency.
Jan 15, 08:40 PST
Investigating - Some Outreach users may be experiencing slower response times in sequencing and imports Engineering is investigating the issue.
Jan 15, 07:44 PST
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Completed - The scheduled maintenance has been completed.
Jan 10, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 08:00 PST
Scheduled - We will be undergoing scheduled maintenance on January 10th from 8am to 10am PST. Customers may see some performance issues during this time.
Jan 7, 21:00 PST
Jan 9, 2021
Completed - The scheduled maintenance has been completed.
Jan 9, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 08:01 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 08:53 PST
Scheduled - We will be undergoing scheduled maintenance on January 9th from 8am to 10am PST. Customers may see some performance issues during this time.
Jan 7, 20:59 PST
Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.