All Systems Operational

About This Site

We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
 • "Operational" means that the system is behaving normally
 • "Degraded" means some customers may be seeing slow performance
 • "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
 • "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems connecting to Outreach and do not see a notice posted, please submit a request to support.

Need help? Visit our Help Center.

App1a Operational
Web Application (app1a) Operational
Calendar Sync (app1a) ? Operational
Email Actions (app1a) ? Operational
Bulk Actions (app1a) ? Operational
Automated Outbound Mailings (app1a) ? Operational
Manual Outbound Mailings (app1a) ? Operational
Mailbox Sync (app1a) ? Operational
Inbound Message Processing (app1a) ? Operational
Search Indexing (app1a) ? Operational
Trigger Actions (app1a) ? Operational
Sync from Salesforce (app1a) ? Operational
Push to Salesforce (app1a) ? Operational
Public API (app1a) ? Operational
App1b Operational
Web Application (app1b) ? Operational
Calendar Sync (app1b) ? Operational
Email Actions (app1b) ? Operational
Bulk Actions (app1b) ? Operational
Automated Outbound Mailings (app1b) ? Operational
Manual Outbound Mailings (app1b) ? Operational
Mailbox Sync (app1b) ? Operational
Inbound Message Processing (app1b) ? Operational
Search Indexing (app1b) ? Operational
Trigger Actions (app1b) ? Operational
Sync from Salesforce (app1b) ? Operational
Push to Salesforce (app1b) ? Operational
Public API (app1b) ? Operational
App1c Operational
Web Application (app1c) ? Operational
Calendar Sync (app1c) ? Operational
Email Actions (app1c) ? Operational
Bulk Actions (app1c) ? Operational
Automated Outbound Mailings (app1c) ? Operational
Manual Outbound Mailings (app1c) ? Operational
Mailbox Sync (app1c) ? Operational
Inbound Message Processing (app1c) ? Operational
Search Indexing (app1c) ? Operational
Trigger Actions (app1c) ? Operational
Sync from Salesforce (app1c) ? Operational
Push to Salesforce (app1c) ? Operational
Public API (app1c) ? Operational
App1d Operational
Web Application (app1d) ? Operational
Calendar Sync (app1d) ? Operational
Email Actions (app1d) ? Operational
Bulk Actions (app1d) ? Operational
Automated Outbound Mailings (app1d) ? Operational
Manual Outbound Mailings (app1d) ? Operational
Mailbox Sync (app1d) ? Operational
Inbound Message Processing (app1d) ? Operational
Search Indexing (app1d) ? Operational
Trigger Actions (app1d) ? Operational
Sync from Salesforce (app1d) ? Operational
Push to Salesforce (app1d) ? Operational
Public API (app1d) ? Operational
App1e Operational
Web Application (app1e) ? Operational
Calendar Sync (app1e) ? Operational
Email Actions (app1e) ? Operational
Bulk Actions (app1e) ? Operational
Automated Outbound Mailings (app1e) ? Operational
Manual Outbound Mailings (app1e) ? Operational
Mailbox Sync (app1e) ? Operational
Inbound Message Processing (app1e) ? Operational
Search Indexing (app1e) ? Operational
Trigger Actions (app1e) ? Operational
Sync from Salesforce (app1e) ? Operational
Push to Salesforce (app1e) ? Operational
Public API (app1e) ? Operational
App1f Operational
Web Application (app1f) ? Operational
Calendar Sync (app1f) ? Operational
Email Actions (app1f) ? Operational
Bulk Actions (app1f) ? Operational
Automated Outbound Mailings (app1f) ? Operational
Manual Outbound Mailings (app1f) ? Operational
Mailbox Sync (app1f) ? Operational
Inbound Message Processing (app1f) ? Operational
Search Indexing (app1f) ? Operational
Trigger Actions (app1f) ? Operational
Sync from Salesforce (app1f) ? Operational
Push to Salesforce (app1f) ? Operational
Public API (app1f) ? Operational
App2a Operational
Web Application (app2a) ? Operational
Calendar Sync (app2a) ? Operational
Email Actions (app2a) ? Operational
Bulk Actions (app2a) ? Operational
Automated Outbound Mailings (app2a) ? Operational
Manual Outbound Mailings (app2a) ? Operational
Mailbox Sync (app2a) ? Operational
Inbound Message Processing (app2a) ? Operational
Search Indexing (app2a) ? Operational
Trigger Actions (app2a) ? Operational
Sync from Salesforce (app2a) ? Operational
Push to Salesforce (app2a) ? Operational
Public API (app2a) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019
Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during 8:00pm - 9:00pm PST. Customers may see some performance issues during this time.
Mar 22, 17:20 PDT
Mar 22, 2019

No incidents reported.

Mar 21, 2019
Completed - The scheduled maintenance has been completed.
Mar 21, 21:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance during 9:00pm - 9:15pm PST. Customers will not be able to access the platform during this time.
Mar 21, 16:49 PDT
Resolved - Our engineering team has resolved this issue and full functionality has been restored.
Mar 21, 20:16 PDT
Investigating - Outreach is currently experiencing errors taking action and loading pages in the platform. Our engineering team is currently investigating.
Mar 21, 20:05 PDT
Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 09:27 PDT
Identified - Today our Engineering team learned that the newest version of Chrome is incompatible with the Outreach Everywhere Chrome Extension. In Gmail, you will no longer be able to see Outreach in the compose window, which includes features such as “send later”, “bump”, and “add to sequence”. In Salesforce, you will not see the icons next to leads, contacts, and phone numbers to connect with prospects using the extension.

Outreach has filed a request with Google to help resolve these issues. We do not have an ETA for a fix at this time, but we will keep you updated with progress moving forward.
Mar 12, 17:24 PDT
Mar 12, 2019
Resolved - From 12:06 pm - 12:14pm PST customers on App1f may have experienced slowness or difficulty accessing the Outreach platform. Full functionality of the platform has since been restored. If you are still experience any issues please reach out to support at: https://support.outreach.io/hc/en-us/requests/new.
Mar 12, 12:42 PDT
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.