All Systems Operational

About This Site

We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
 • "Operational" means that the system is behaving normally
 • "Degraded" means some customers may be seeing slow performance
 • "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
 • "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems connecting to Outreach and do not see a notice posted, please submit a request to support.

Need help? Visit our Help Center.

App1a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1c Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1d Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1e Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App1f Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2a Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2b Operational
Application ? Operational
CRM Sync ? Operational
Mailbox Sync ? Operational
Taskflow ? Operational
Third Party Integration ? Operational
Outreach Everywhere ? Operational
Outreach Voice ? Operational
Public API ? Operational
App2c Operational
Application Operational
CRM Sync Operational
Mailbox Sync Operational
Taskflow Operational
Third Party Integration Operational
Outreach Everywhere Operational
Outreach Voice Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022
Completed - The scheduled maintenance has been completed.
Jan 22, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:01 PST
Scheduled - We will be undergoing scheduled maintenance on January 22nd from 9am to 11am PST. Customers may see some performance issues during this time.
Jan 21, 10:36 PST
Jan 21, 2022

No incidents reported.

Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 21:04 PST
Scheduled - We will be undergoing scheduled maintenance on January 20th from 9pm to 10pm PST. Customers may see some performance issues during this time.
Jan 20, 10:32 PST
Jan 19, 2022
Resolved - This incident has been resolved. If you have any questions about impact to your organization please reach out to the Support Team via the support portal - https://support.outreach.io/hc/en-us
Jan 19, 09:26 PST
Update - Our engineering team has deployed a mitigation for this issue moving forward. Impacted users will need to reauthenticate their email and calendar before resuming use of Outreach, instructions available here: https://support.outreach.io/hc/en-us/articles/4415330629147-Disconnected-Mailboxes-and-Calendars-
Jan 12, 17:30 PST
Monitoring - Our engineering team has deployed a mitigation for this issue. Impacted users will need to reauthenticate their email and calendar before resuming use of Outreach.
Jan 11, 20:07 PST
Update - Some users may be experiencing issues around email sync and send accuracy. Engineering had identified a potential cause, and is actively working to resolve the issue.
Jan 11, 16:36 PST
Update - Some users may be experiencing issues around email sync and send accuracy. Engineering had identified a potential cause, and is actively working to resolve the issue.
Jan 11, 16:35 PST
Identified - Some users may be experiencing issues around email sync and send accuracy. Engineering had identified a potential cause, and is actively working to resolve the issue.
Jan 11, 15:29 PST
Investigating - Some users may be experiencing issues where emails are not being sent from the correct mailbox. Engineering is currently investigating.
Jan 11, 15:02 PST
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Jan 11, 2022
Jan 10, 2022

No incidents reported.