General Slowness and Poor Performance

Incident Report for Outreach

Resolved

This issue has now been resolved.

Posted Jul 12, 2019 - 12:07 PDT

Monitoring

A fix has been implemented and we are currently monitoring.

Posted Jul 12, 2019 - 12:02 PDT

Identified

Some Outreach users may be experience issues with poor performance and stability . Engineering has identified the issue

Posted Jul 12, 2019 - 11:59 PDT

This incident affected: App2b (Application, CRM Sync, Mailbox Sync, Taskflow, Third Party Integration, Outreach Everywhere, Outreach Voice) and App2a (Application, CRM Sync, Mailbox Sync, Taskflow, Third Party Integration, Outreach Everywhere, Outreach Voice).