Delay in Daily Activity Report Updating

Incident Report for Outreach

Resolved

Engineering has confirmed that all reporting is updated for all users and the issue has been resolved.

Posted Aug 07, 2024 - 12:30 PDT

Update

The fix has been implemented and we anticipate that fresh data will be loading into Reports within the next half hour. We'll update again once this has been completed.

Posted Aug 07, 2024 - 11:50 PDT

Identified

Engineering has identified the root cause and is currently working on a solution. We'll update again once the fix is implemented.

Posted Aug 07, 2024 - 11:44 PDT

Investigating

The Daily Activity Report is not updating at this time. Engineering believes they have identified a root cause and are currently investigating.

Posted Aug 07, 2024 - 11:33 PDT

This incident affected: Reports (App1a, App1b, App1c, App1e, App1f, App2a, App2b, App2c, App4a).