Issues logging-in to the Outreach platform

Incident Report for Outreach

Resolved

This incident has been resolved.

Posted Oct 24, 2023 - 14:20 PDT

Monitoring

We identified the root cause to be a recent deployment related to our login service. We've rolled back the deployment to mitigate impact. Preliminary telemetry indicates the rollback is successful, however we will continue to monitor the situation.

Posted Oct 24, 2023 - 14:14 PDT

Investigating

We are currently investigating reports of issues logging-in to the Outreach platform. More information will be provided as it becomes known.

Posted Oct 24, 2023 - 13:41 PDT

This incident affected: App2c (Application), App4a (Application), App2b (Application), App1a (Application), App1e (Application), App1f (Application), App2a (Application), App1b (Application), App1c (Application), and Application.