Platform slowness

Incident Report for Outreach

Resolved

The deployed fix has resolved the performance issue.

Posted Jan 24, 2025 - 06:45 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 24, 2025 - 06:37 PST

Monitoring

We have identified the root cause of the issue and a fix has been deployed.

Posted Jan 24, 2025 - 06:24 PST

Update

We are continuing to observe extreme slowness affecting all users in the app2c bento. Engineers are working diligently to determine root cause and path to resolution

Posted Jan 24, 2025 - 05:34 PST

Investigating

Some of the users on app2c bento are experiencing slowness in loading times. We are investigating the root cause of the issue. We will share new updates as soon as they become available.

Posted Jan 24, 2025 - 02:06 PST

This incident affected: App2c (Application, Taskflow).