This incident has been resolved. If you have any questions about impact to your organization please reach out to the Support Team via the support portal - https://support.outreach.io/hc/en-us
Our engineering team has deployed a mitigation for this issue. Impacted users will need to reauthenticate their email and calendar before resuming use of Outreach.
Posted Jan 11, 2022 - 20:07 PST
Update
Some users may be experiencing issues around email sync and send accuracy. Engineering had identified a potential cause, and is actively working to resolve the issue.
Posted Jan 11, 2022 - 16:36 PST
Update
Some users may be experiencing issues around email sync and send accuracy. Engineering had identified a potential cause, and is actively working to resolve the issue.
Posted Jan 11, 2022 - 16:35 PST
Identified
Some users may be experiencing issues around email sync and send accuracy. Engineering had identified a potential cause, and is actively working to resolve the issue.
Posted Jan 11, 2022 - 15:29 PST
Investigating
Some users may be experiencing issues where emails are not being sent from the correct mailbox. Engineering is currently investigating.