CRM Import Showing A Timeout Error

Incident Report for Outreach

Resolved

This issue is resolved

Posted Sep 03, 2024 - 14:05 PDT

Update

Our engineering team are continuing to monitor the issue to confirm when mitigated

Posted Sep 03, 2024 - 12:37 PDT

Update

Our engineering team are continuing to monitor the issue to confirm when mitigated

Posted Sep 03, 2024 - 11:33 PDT

Update

Our engineering team are monitoring to confirm the issue has been mitigated

Posted Sep 03, 2024 - 10:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 03, 2024 - 10:00 PDT

Update

Our engineering team has made changes and are currently monitoring to confirm the issue has been mitigated.

Posted Sep 03, 2024 - 09:34 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 03, 2024 - 08:57 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 03, 2024 - 08:32 PDT

Identified

Our engineering team has made changes and are currently monitoring to confirm the issue has been mitigated.

Posted Sep 03, 2024 - 08:05 PDT

Update

We are currently investigating reports of an issue where outbound sync is failing for organizations in app2c.
We are actively investigating this issue and will provide an update as soon as possible.

Posted Sep 03, 2024 - 07:24 PDT

Investigating

We are currently investigating the issue.

Posted Sep 03, 2024 - 07:11 PDT

This incident affected: CRM Sync (App1e, App2a, App2c).