Application issues on App1e

Incident Report for Outreach

Resolved

This incident has been resolved as of 10 am (PDT). Users in app1e should now be able to utilize Outreach as-expected after refreshing their browser.

Posted Nov 05, 2024 - 10:46 PST

Monitoring

Our engineering team has identified the issue and released a resolution. We will continue to monitor to ensure all systems are restored and will provide a final update shortly.

Posted Nov 05, 2024 - 10:15 PST

Investigating

Users on the app1e bento may be experiencing issues with utilizing various features of Outreach including Outbound Calls, Creating Prospects, or loading data. Engineering is currently investigating.

Posted Nov 05, 2024 - 09:51 PST

This incident affected: Application (App1e).