Reporting Data Delayed

Incident Report for Outreach

Resolved

All reporting data from the Oct 4 period has fully ingested. This issue is resolved.

Posted Oct 05, 2023 - 12:56 PDT

Identified

Reporting data has not yet completed its overnight refresh for the Oct 4 period. This issue does not affect users hosted in the EU.

Impacted users may notice temporary data gaps in reporting metrics which refresh daily, including the Sales Execution Report, Team performance, and Sequence performance. We've identified the issue and we're applying a fix. The data ingestion will complete within the next 2-3 hours, however some users may begin to see data ingest as our fix is applied.

More information will be provided within the next 3 hours.

Posted Oct 05, 2023 - 10:17 PDT

This incident affected: App2c (Reports), App2b (Reports), App1a (Reports), App1e (Reports), App1f (Reports), App2a (Reports), App1b (Reports), App1c (Reports), and Reports.