Users are unable to setup/connect via OAuth for Gmail and O365

Incident Report for Outreach

Resolved

This incident has been resolved.

Posted Apr 01, 2020 - 10:44 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 01, 2020 - 10:42 PDT

Identified

This issue is only affecting users who have not set up or connected to their mail provider (Gmail or O365). Users who are already connected will not experience this issue. Engineering is working on a fix.

Posted Apr 01, 2020 - 07:28 PDT

This incident affected: App2b (Mailbox Sync), App1a (Mailbox Sync), App1e (Mailbox Sync), App1f (Mailbox Sync), App2a (Mailbox Sync), App1b (Mailbox Sync), App1c (Mailbox Sync), and App1d (Mailbox Sync).