We are seeing recovery with the CRM delays. Some users might experience up to 3-5 minute delays with the syncs, but we are trending towards a resolution. We are continuing to monitor the improvements.
Posted Sep 23, 2024 - 15:12 PDT
Monitoring
Our engineers have identified the issue(s) and have released updates to work towards a complete resolution. We will be monitoring this behavior and will report back in 1 hour.
Posted Sep 23, 2024 - 14:01 PDT
Update
Some users are still experiencing latency and outbound sync related delays. We are investigating it.
Posted Sep 23, 2024 - 13:04 PDT
Identified
We've deployed a fix and are currently seeing reduced error rates at this time. We will be continuing to monitor this behavior.
Posted Sep 23, 2024 - 10:43 PDT
Update
We are continuing to investigate this issue with slowness. Another update will be provided in 30 minutes.
Posted Sep 23, 2024 - 09:31 PDT
Update
We are continuing to investigate this issue. Another update will be provided in 30 minutes.
Posted Sep 23, 2024 - 08:36 PDT
Investigating
We are currently looking into the cause of the issue of increased latency on server app2c, please bear with us while we investigate the issue